However, you can choose not to allow certain types of cookies, which may impact your experience on the site and the ways we are able to offer services to you through it.
We use the following cookies:
Strictly Necessary Cookies. These are cookies that are required for the operation of our website and cannot be switched off in our system. They include, for example, cookies that enable you to log into secure areas of our website. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
Analytical/Performance Cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can opt out of our use of these cookies by disabling them in the cookie banner on our site and/or set your browser to block or alert you about these cookies, but then some or all of these services may not function properly.
Functionality Cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region). You can opt out of our use of these cookies by disabling them in the cookie banner on our site and/or set your browser to block or alert you about these cookies, but then some or all of these services may not function properly.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Cookie||Cookie Name(s)||Description||More information|
|Functionality cookies||recentParts||This cookie tracks a number of the most recent parts detail pages visited for display in a “Most Recent Parts” component.|
|Functionality cookies||JSESSIONID||These cookies are standard webapp cookies.|
|These cookies store the tracking data for our website – sessions, time on page, bounce rate, etc., with such data broken down per page, as well as information on the type of device or browser a visitor used to access the website and tracks the channels that lead to visited pages.
Google Analytics Cookie Usage
Google Analytics Cookie Usage
|Analytical/performance cookies||lhnuser; lhncsrf||LiveHelpNow analytics provides chat hosting and support ticket tracking data for our website – chat times, sessions, support tickets, time on page, bounce rate, etc., with such data broken down per page, as well as information on the type of device or browser a visitor used to access the website and tracks the channels that lead to visited pages.|
You may block all of our cookies except for strictly necessary cookies by disabling them using the cookie banner on our website. You may also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for strictly necessary cookies, all cookies will expire when you clear your cache or after one (1) year, whichever occurs first.